Back Market
Leave Review
Circle Circle Rewards Available Learn More

Back Market Reviews

Back Market reviews (2026) 6 verified reviews with an average rating of 5.0/5. Last updated . Read recent customer experiences, opinions, views covering everything including quality, support as well as referral success or other bonuses. Good or bad experience with Back Market? Share your review to make your opinion count and help others decide 🙏 See latest reviews from all stores →

5.0
Based on 6 reviews

Member Reviews

Davide Oct 27, 2026

Good customer service and fair prices. The devices often have new batteries and come with a long guarantee

0
5
GO!
RefProQuo Oct 18, 2026

I absolutely love Back Market! I found out about them 5 years ago and since I have bought my first phone from them I have gone back to them for every single phone, watch, headphones, kitchen appliance, charger, etc. I have bought since then! The tech appearance grading system is very helpful and often generous (meaning something graded as "Fair" sometimes actually falls under "Excellent" condition!) Customer support is also very helpful, understanding, and efficient! I will never get my electronics from anywhere else!

0
5
GO!
Amy Oct 05, 2026

Bought a refurbished phone from here excellent condition and came very quick

0
5
GO!
❤️ The Rebel Marketer ❤️ Sep 01, 2026

Back Market makes refurbished technology easier to consider as a mainstream alternative to buying new. Instead of searching through individual second-hand sellers, customers can compare professionally refurbished phones, laptops, tablets and other electronics through a marketplace with standardized condition grades and buyer protections. A major strength is the combination of price, choice and product-life extension. Buying refurbished can reduce the demand for newly manufactured devices while giving existing electronics a longer useful life. Back Market also vets professional refurbishers rather than operating as an unrestricted peer-to-peer marketplace. The protections matter because refurbished products inevitably carry more variability than factory-new devices. Eligible purchases come with a 30-day return period and a one-year limited warranty, but normal battery degradation, accidental damage and some other conditions are excluded. Recent customer feedback is strongly positive overall, although complaints about battery condition, delivery and after-sales handling show why buyers should still inspect each device carefully after arrival. For people comfortable with refurbished electronics, Back Market offers a credible way to balance cost, convenience and sustainability without giving up the basic protections expected from a professional marketplace. — The Rebel Marketer

0
5
GO!
Aaron Jul 26, 2026

Bought a mobile from these, excellent experience!

0
5
GO!
← Back to main Back Market profile